Contact information

Contact information

Last updated: 17 October 2026

You can contact rovuni for help with orders, delivery, returns and complaints.

Customer service

Email: thomasmia695@outlook.com
Telephone: +1 866-886-2537

When asking about an order, please include your order reference and the information needed to identify the issue. Do not send passwords or unrelated sensitive information.

Legal business information

rovuni is operated by THOUGHTS 2 CREATIONS LLC, a Florida limited liability company. Florida document number: L25000352858.

Principal business address: 1895 HUNTER CREEK DR, PUNTA GORDA, FL 33982, United States.

Delivery and returns

Delivery destinations: Austria, Poland, Germany, Czechia, Romania, Portugal, Slovakia, Spain, Greece, Hungary and Italy.

Actual dispatch location: 1895 HUNTER CREEK DR, PUNTA GORDA, FL 33982, United States.

Confirmed return destination:

THOUGHTS 2 CREATIONS LLC
1895 HUNTER CREEK DR
PUNTA GORDA, FL 33982
United States

You may notify us that you wish to return an item within 30 calendar days after receiving it, and send it back within 14 calendar days after that notice. Return shipping is free for both change-of-mind and faulty-item returns, and no restocking fee is charged. Applicable statutory withdrawal, refund and faulty-goods rights remain unaffected.

For complete arrangements, see our shipping policy and refund policy.

Privacy and complaints

Our privacy policy explains the applicable privacy contact and rights process. You may use the customer service details above to contact us about a complaint.

Please send complaints to thomasmia695@outlook.com or contact us using the address or telephone above, identifying the order and the remedy requested. We will review the matter and respond. You retain access to the competent courts, consumer authorities and applicable statutory complaint or dispute-resolution procedures. No particular arbitration scheme or third-party dispute membership is claimed.

Also see our terms of service and legal notice.